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OpsGenie Notifications

OpsGenie notifications allow for alerts to be sent to an OpsGenie account, usually as part of an organisations standard call out and alerting system.

EndPoint Monitor allows for multiple integrations with OpsGenie allowing for complete flexibility of how alerts and callouts are configured for each group of checks.


Setup

This guide assumes you have access to add integrations into your OpsGenie account.

  • Once logged into OpsGenie, click Settings along the top menu options.

    OpsGenie Settings

  • Click Integrations under the Integrations header on the left-hand side menu.

    OpsGenie Integrations

  • Click Add Integration and then click on the API option.

    OpsGenie Add Integration

  • Provide a name for the new integration and set other desired configuration for your OpsGenie EndPoint Monitor alerts such as the team assigned and responders.
    The EndPoint Monitor integration requires both Read Access and Create and Update Access to be selected.

    OpsGenie Add Integration Settings

  • Take a copy of the API Key shown ready to input into EndPoint Monitor on a later step.

  • Click Save Integration.

  • Navigate to your EndPoint Monitor installation and login to Web Console and select Notifications from the main menu.

    Notifications Configuration Menu

  • Click Add located towards the top left of the web console.

  • The Create Notification window should now show.

    Add Notification Window

    Provide a name and description, and select OpsGenie Alert as the type.

  • Using the Checks, Check Types, Check Groups, App Groups and Check Hosts configuration options, select what checks, if not all, that you want to create an alert in OpsGenie. See Configuration Definitions these configuration options.

  • Click Show next to Integration Configuration.

    OpsGenie Integration Configuration

  • Provide the OpsGenie URL, which is typically either https://api.opsgenie.com/ or https://api.eu.opsgenie.com/.

  • Enter the API Key given by OpsGenie into the OpsGenie Key field.

  • If you want to change the defaults, you can change the priority set in OpsGenie for warnings and alerts sent to it from EndPoint Monitor using the OpsGenie Warning Priority and OpsGenie Alert Priority options.

  • Click OK on the Integration Configuration window.

  • Click Save.

  • You should now see confirmation that the Notification was successfully created in the bottom right notification area in the web console.
    The newly created OpsGenie notification will immediately be active any future triggered warnings and alerts that match your selection criteria should now create an alert in OpsGenie.